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  • Please follow the prompts below.
  • Be sure to press ‘Next’ after selecting your appointment time.
  • You will receive an email confirmation of your booking.
  • If you have any questions, please call the relevant clinic.

Online booking is encouraged. No referral required.

We are open Monday to Friday, 7am – 7pm. Please phone (preferred) or email to request an appointment time; we aim to answer all emails within one hour during the week.

Newcastle Physio Reception Admin Team

Initial Consultations

Initial consultations are required for new patients and for existing patients with a new injury or concern. Our initial consultations include a comprehensive assessment of the injury, as well as immediate treatment and the development of a rehabilitation plan.

We pride ourselves on the thoroughness of our approach and hence we recommend opting for extended (45 minute) initial consultations where possible; however, 30 minute assessments are also available for simpler injuries and concerns. If you are unsure as to your needs, please call your nearest clinic.

Follow Up Treatments

Follow up treatments may be 30 or 45 minutes in duration, depending on the complexity of the injury and your personal preference. Your physiotherapist will provide guidance regarding the most appropriate approach.

What to Bring & Wear

Please wear suitable clothing so that the physiotherapist can view the area of concern through multiple positions, movements and activities. Adequate toweling is used to drape as required in order to maintain your privacy.

If you have any referral documentation or reports (e.g., scan results), please bring these along to your appointment.


Payment is required at the time of the consultation.

HiCAPS is available for instant claiming of your private health fund and for processing Medicare payments electronically.

Medicare EPC referrals are accepted; however please note that we do not bulk bill and there will typically be a gap payment.